They have to ask even the small questions to their superiors it's absurd! So you never get any help. And the chat people, Katia, Theresa, Tatiana and the other few they really don't know anything. But that department will never ever get back. If you have problem They will tell you they will get in touch with their superiors and that you will have to wait. We thank you for your patience and cooperation and wish you a good evening.ĭefinitely the worst casino I've played. Now it is useless to come back in the chat concerning this same request, you will always have the same answer. You will be contacted by email when the latter responds.
An investigation has been launched and we are waiting for the answer from the concerned department. Shaaaameful Here is their generic reply which is by the way just tranaalted from whatever language is that, they are located in NIGERIA so you know there is high possibility that they are scammers : I'm sorry, but as we told you today, you won't get any more information about this. Is this how you promote to this casino ? Its a SHAAAAAME to make this things to customers. They dont want to give me the Hash of the transaction because there was no transaction and they cant proove that they sent me the 2000€. Everytime i go to live chat they throw me out and close it with the same generic answer. They processed 2 withdrawals one of 400 and one of 2000. WARNING if you win big you wi not receive your money
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